Q:  How do I order from TrickedOutPony.com?
A:  We prefer to take orders by phone, but orders emailed to                          
     carlile@intellex.com orders are more than welcome.

Q:  I am looking for a specific color and I don't see it on the website, is it      
      possible some available colors aren't shown on the website?
A:  There are many leather colors and prints available that aren't                    
      represented on the website.  The available prints and colors can vary    
      at anytime, and we keep an extensive selection of prints a
nd colors on  
       
hand, so give us a call!  If we don't have it, we can probably get it.

Q:  I am looking for a specific concho and/or hardware, is this something      
      TrickedOutPony provides?
A:  TrickedOutPony.com has a wide variety of conchos in stock and has        
      access to most conchos available.  If you can email us a picture, we        
      can probably get the concho or hardware.  So far, we've been able to     
      find every concho requested.

Q:  Can I request a special color of Swarovski Crystal?
A:  Yes, TrickedOutPony.com has access to all available Swarovski Crystal   
      colors.

Q:  What form of payment does TrickedOutPony.com accept?
A:  We accept:
Paypal (send payment to carlile@intellex.com),
VISA or MC (via phone),
Checks or Money Orders can be sent to:
Tricked Out Pony
17587 N. Baker Rd
Tahlequah, OK  74464

Q:  How soon can I expect my order?
A:  We strive to keep our turnaround time at approximately 3 weeks.             
     (Turnaround time varies greatly during Christmas.)

Q:  How do you ship orders?
A:  Orders are shipped via USPS Priority Mail unless customer specifically   
      requests another method of shipping.
The Tricked Out Pony
Lori Carlile
17587 N. Baker Rd

Tahlequah, OK  
74464
Phone 918-458-1054
918-931-2646